Chatbots and knowledge systems deliver personalized, educational patient engagement.
Healthcare providers are using AI-powered chatbots from Value-Based Care providers that send tailored advice based on a user’s personal preferences. They’re also using knowledge base systems that explain a potential diagnosis and educate patients on pathways. By combining AI technology with traditional methods such as care management programs or wellness initiatives, healthcare providers have an enhanced opportunity for achieving better outcomes at lower costs while providing personalized, human-centric care.
— Large Language Models & AI In Healthcare · Forbes