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What do companies need to win the AI search war?

AI ProductLeadership

Drawn from Lutz Finger's Forbes column, LinkedIn writing, and Cornell teaching. Sources are cited inline so you can read the originals.

User engagement and understanding context are keys to winning search.

Like in the 1990s, it all boils down to users. If a search tool can grab enough attention, keep people engaged, and build loyalty, it has a shot at success. Companies need to grasp the concept of the long tail in search. Human queries are inherently complex, which is why keyword-based search initially struggled. Understanding context while providing the right level of information is a challenging task that winners must master.

2025: The Year Of Search But Not The End Of Google · Forbes


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