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Why do LLMs convert better than search?

Search & GEOE-commerceMeasurement

Drawn from Lutz Finger's Forbes column, LinkedIn writing, and Cornell teaching. Sources are cited inline so you can read the originals.

Trust, personalization, and conversion lift from AI traffic.

Some predict that by 2028, more people will discover products and information through large language models (LLMs) like ChatGPT and Gemini than through traditional search engines. But based on research I conducted with Cornell Master’s students, that shift is happening much faster. LLM-driven traffic is already starting to outperform traditional search — not in volume, but in value.

Study Shows LLM Conversion Rate Is 9x Better — AEO Is Coming · Forbes


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