Why general-purpose LLMs aren’t enough.
To explore this question, I looked at one industry: e-commerce. In my online certificate programs, I’ve explored AI use cases across many industries such as healthcare, media, coffee, finance and e-commerce. While healthcare tends to be slowest to adopt AI, e-commerce consistently leads.
— ShopTalk 2025: Just 1% Of Vendors Use Generative AI To The Max · Forbes